Customer Loyalty

Loyal customers are the best customers. That is why customer loyalty programs are crucial in today’s economic market place.
Customers visit more frequently, spend more per visit, and act as your brand ambassadors in their social networks. Create more of them every day with Skoop! Loyalty & Rewards

Customer Loyalty has benefits

• Boost repeat visits
• Increase average ticket size
• Identify and reward your best patrons
• Dramatically increase the size of your loyal customer base
• Automatically build a dynamic profile of your Customer Loyalty members, enabling you to use the Precision Marketing service to market to each member as an individual
• Enable your customers to easily and quickly join your Loyalty & Rewards program with the convenient mobile registration web app
• Integrate Skoop! Rewards with your HX POS system. Capture every transaction by Loyalty members to drive the program. Send a text message or email to every new customer inviting them to register for the program

How it works

• Members earn Loyalty Point for every purchase, either online or at your retail location
• When the member reaches the Points threshold you set, they get a cash Reward loaded into their account
• The Reward may be automatically redeemed when the member makes a purchase at any of your locations or via the Skoop! Online Ordering service
• Optionally, you may allow Rewards to be accumulated and enable the member to use them for a larger purchase
• Choose from many customization settings to tailor the program to your business needs
• Seamless integration with the Precision Marketing Service enables highly targeted campaign messaging based on data captured via Skoop! Loyalty & Rewards

Integration with the other Skoop! Services

• Precision Marketing
  -Create automated Precision Customer Loyalty Marketing campaigns that send email, text message and picture messages to drive repeat visits and increased tickets
  -Create precisely targeted Customer Loyalty campaigns that run for limited time frames and only to certain customers, driven by their profile and past purchasing behavior
   
• Mobile payment
  -Drive repeat business by offering bonus Loyalty points to customers who use Mobile Payment
   
• Online ordering
  -Allow your customers to redeem their Rewards cash using the Skoop! Online Ordering service

Reporting and Analytics

Access a multitude of detailed reports:

• Campaign History and Performance
• Members
• Transactions
• Registrations
• Messaging activity

Skoop! (click here if you need further information)